Koiki utilises a network of local delivery agents who primarily use bicycles, electric vehicles, or travel on foot, significantly reducing environmental impact. By operating within the city, Koiki minimises unnecessary travel from outside urban areas, effectively easing urban congestion. Proximity to recipients ensures more efficient and reliable deliveries, addressing last-mile inefficiencies.
Additionally, Koiki collaborates with social organisations to employ delivery personnel from vulnerable communities, fostering social inclusion and providing meaningful employment opportunities.