
MIOO: Ready to ride assembly service for bike e-commerce
Online bike resellers can partner up with MIOO and offer a professional assembly service to their customers. When the bike is delivered to customer a MIOO Bike Buddy will go there to do the assembly.
Supported by: EIT Urban Mobility
Product Details
Online resellers of bicycles now have the opportunity to offer their customers an excellent customer experience. At the check-out customers have the option to order a ready to ride service from MIOO.
Benefits for online resellers
- Higher conversion rates amongst potential customers who do not feel confident they can safely assemble their own bikes.
- Fewer complaints and problems for your service and support department caused by customers trying to assemble their bikes themselves.
- Fewer returns since MIOO can remedy minor errors on site at delivery, and if any components are defective or missing, MIOO can assist with quick support.
Benefits for the customer
- A convenient solution to get the new bike ready to ride for those not having the time, tools or knowledge to assemble the bike themselves.
- Professional and safe assembly of the bike.
- Professional bike-fitting.
- Opportunity to ask questions and get advice on how to maintain and take care of the new bike.
Availability
Discover cities and markets where the product is available