The BaselineNC pilot demonstrated strong potential to enhance worker safety, situational awareness, and proactive fatigue management. Overall user feedback was positive, and the trial confirmed that real time biometric insights can meaningfully support safer operations. The deployment also revealed several important lessons that will guide future scaling and optimisation.

A key learning was the importance of comprehensive user training before and during go-live. Early training significantly improved user confidence, reduced operational disruptions, and ensured correct device operation from day one. Additionally, the project highlighted the need to update operational procedures early so that fatigue alerts are managed consistently. Clear workflows for alert handling, escalation, and documentation proved essential for smooth integration into daily operations. From a hardware perspective, some users expressed that carrying a separate hub device was inconvenient. The pilot showed that direct mobile app connectivity, where feasible, is a more user friendly and efficient approach. This insight will shape future device selection and system design.

The trial's success demonstrates clear potential for replication. With refined training programmes, early SOP alignment, app connectivity and a scalable technical architecture, the approach can be efficiently deployed across additional operational environments. Collectively, these learnings provide a strong foundation for future deployments.