Spain-Mataró: Customer happiness

Background

The first edition of the Antena TrenLab Awards came about as part of an agreement between Renfe, the Mataró City Council and the TecnoCampus Mataró-Maresme Foundation. This agreement aims to establish the first node in a network of “antennas”, which specialise in developing mobility solutions and technology.

The idea behind Antena TrenLab Awards is to promote territorial innovation in sustainable mobility, focusing on railway services. 4 entrepreneurial projects will be chosen annually to participate in a 6-month acceleration programme. It also includes the chance to try out the solution in the Mataró-Maresme area.

The selected projects will be innovative, technological, and sustainable proposals of new mobility services or those which have a positive impact on existing ones, including the transporteation of both passengers and goods.

Objective

We are looking for startups to help us to act quicker on customer feedback, implementing actual business improvements that will have positive impact on day-to-day operations.

Published on 3 November 2022.