Rolling out an On-demand Taxi Sharing Service in Milan cover image
An innovation supported by
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Future Mobility Mobility for All
Taxi Sharing, Smart Routing, Mobility Equity, Door-to-door, Mobility Platform

Find out Implementation budget of this Best Practice

Start of operations

Year 2020

Scale of operations area

Metropolitan Area



Application Locations

Milan (Italy)

Best Practice essentials

The Challenge

  • The transition of Milan´s mobility system towards more sustainable modes and reducing private vehicle ownership by citizens
  • Aumenting the environmental and economic efficiency of taxis for both driver and user
  • Creating cost-efficient, reliable, comfortable and safe shared mobility services to increase the offer of sustainable transport modes

The Solution

  • Incorporation of an on-demand shared ride system into Milan´s taxi fleet
  • The sharing system provided by Ride With Via allows for the first time ever in Milan to share a taxi with another passenger
  • The Taxi Sharing Milano service has been rolled out with two service options, the "Door-to-door" service and the "Corner-to-corner" service, where the passenger makes a short walk to the pick-up station to optimse the route
  • The advanced technology matches riders with the best vehicle taxi in real-time, and routes that taxi in a smart way through the city
  • Next to the new custom rider and driver apps, the city is provided with a suite of administrative and reporting tools to oversee and sustainably grow the service

End user involved

Type of end user: Taxi Driver, Taxi user

Find out more about End user feedback, Impact and Lessons learnt of this implementation

Lead operator

Organisation name


Organisation type

Public Authority - City

Other entities involved in the implementation

Organisation name

Fondazione Politecnico di Milano

Organisation type


Organisation name

Municipality of Milan

Organisation type

Public Authority - City

Organisation name

Ride With Via

Organisation type


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