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Creating Public Realm Mobility Infrastructure Accessibility & Inclusivity
digital twin, citizen engagement, 3D modelling, metaverse, prototyping

Find out Implementation budget of this Best Practice

Start of operations

Year 2022

Scale of operations area

Local Site



Application Locations

İstanbul (Turkey)
Best Practice essentials
The Challenge

The Istanbul Metropolitan Municipality aims to develop a new Mobility Lab. The design thinking hub shall be located at the heart of Dudullu Metro station to enable direct engagement with public transport users in Istanbul. The Mobility Lab will be an innovation space inviting the citizens of the city to collaborate in the development of new transportation schemes across the city. As the future of mobility in Istanbul shall be co-designed with the its citizens, the development of the actual Mobility Lab aims to be an example of applied citizen engagement.

The Solution

The solution has been the application of the RAPID 3D modelling approach to Dudullu Metro station in Istanbul, to deliver a hybrid-virtual environment which enables the city to engage with different stakeholder groups.

The City of Istanbul has done important prior work regarding citizen behavioural profiles, to reflect the diverse communities across the city. Based on these citizen behavioural profiles, avatars are created for the simulation moving through the digital space. The vision and the strategy of the model aims to be aligned to the local settings and link real-life citizen profiles and their needs to the project in an inclusive, democratic and open perspective. These pedestrian avatars controlled by Artificial Intelligence behavioural scripts, use a UNITY-based solution that allows users to make dynamic changes to the design of the spatial area. The RAPID 3D model allows such changes to the model area within short timings so that adaptations can be iteratively tested with the different stakeholder groups to identify new challenges to optimise the environment to the citizen’s needs.

End user involved

Type of end user: Public transport users

Find out more about End user feedback, Impact and Lessons learnt of this implementation

Lead operator
Organisation name


Organisation type

Business - SME

Other entities involved in the implementation
Organisation name

Istanbul Metropolitan Municipality

Organisation type

Public Authority - City

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